Online abuse—from hateful slurs to violent threats—is a pervasive and growing problem. Writers and journalists who identify as women, BIPOC, LGBTQIA+, and members of religious or ethnic minorities are especially susceptible. To ensure that social media becomes safer, more open, and more equitable for all users, PEN America prepared this report to propose concrete, actionable changes that social media companies can make to protect people from online abuse—without jeopardizing free expression. Jami Floyd served as an expert contributor.
